Netherlands Embassy in Kenya: Dutch Consular Help 2026

For Dutch travellers planning Kenya safari packages, the Netherlands embassy in Nairobi is the main Dutch diplomatic mission in the country. It is at Block B, Keystone Park, 95 Riverside Drive, Nairobi. Consular visits are by appointment, and the embassy lists a Nairobi telephone number, a Netherlands contact number and a WhatsApp channel for questions. [1]

If your passport disappears during a safari, contact the embassy as soon as you can. EU rules provide for an EU Emergency Travel Document after identity and nationality checks, normally within seven working days, for a single journey in the circumstances covered by the rules. [3]

Last checked October 2026. Always confirm with official sources before travelling. This article is informational content, not legal advice. Consular and entry requirements can change.

Quick answer: where is the Netherlands embassy in Kenya?

The Netherlands embassy in Nairobi is at Block B, Keystone Park, 95 Riverside Drive, Nairobi. The embassy's official contact page lists +254 20 428 8000 as its Nairobi phone number, while NetherlandsWorldwide lists +31 247 247 247 for callers in the Netherlands. Consular services are available by appointment only. [1][2]

• Address: Block B, Keystone Park, 95 Riverside Drive, Nairobi, Kenya. [1]
• Nairobi telephone: +254 20 428 8000. [1]
• Telephone from the Netherlands: +31 247 247 247. [1]
• WhatsApp: add +31 857 737 400, then send a private WhatsApp message. The number cannot receive calls or ordinary text messages. Do not send a passport copy or citizen service number through WhatsApp. [1]
• Appointments: the embassy's NetherlandsWorldwide page says the front desk is by appointment only. [1]

The embassy can direct Dutch nationals to Dutch government consular services, including travel-document services. It is not a substitute for your safari operator, insurer, doctor or local emergency service. For a lost passport, do not wait until your airport transfer or park departure. Start the consular process immediately because identity checks and document production take time.

Contact details and opening hours

The embassy's contact page lists office hours of Monday to Thursday from 8:00 to 16:30 and Friday from 8:00 to 14:30. NetherlandsWorldwide separately says that visits to the front desk are by appointment only, so do not treat those office hours as walk-in consular hours. [1][2]

What you need	Official contact detail
Embassy address	Block B, Keystone Park, 95 Riverside Drive, Nairobi
Nairobi phone	+254 20 428 8000
Phone from the Netherlands	+31 247 247 247
WhatsApp	+31 857 737 400, WhatsApp messages only
Listed office hours	Monday to Thursday, 8:00 to 16:30. Friday, 8:00 to 14:30
Visits	By appointment only

The embassy page says questions about consular services, such as travel documents, visas, Dutch passports and certificates of residence, should go through NetherlandsWorldwide rather than the general embassy contact form. [2] That matters if you are arranging a safari from the Netherlands and need a document answer before paying a deposit. Put the document issue first, then ask your tour operator to hold or adjust the itinerary if necessary.

Registering your trip

Dutch travellers should check the NetherlandsWorldwide travel registration service before departure and follow the current advice for Kenya. Registration gives the Dutch government a way to send relevant messages to registered travellers. Use the official NetherlandsWorldwide service rather than relying on a safari company to monitor consular updates.

Keep your registration details current if your route changes. A safari itinerary can move between Nairobi, conservancies and the coast, so include the places and dates you actually expect to visit. Carry an offline copy of your passport identification page, insurance policy and emergency contacts, but do not send sensitive documents through the embassy's WhatsApp channel. [1]

Registration is separate from booking. Your operator can arrange transfers, park logistics and accommodation, but it cannot replace Dutch consular registration or make decisions for the embassy. Before confirming a remote camp, check how you would reach Nairobi if you lost your passport or needed medical help.

Lost or stolen passport: step by step

If your Dutch passport is lost, stolen or destroyed in Kenya, contact the Netherlands embassy promptly and ask which current document route applies to your case. EU rules state that a Member State can issue an EU Emergency Travel Document to an EU citizen whose passport has been lost, stolen or destroyed, or cannot be obtained within a reasonable time. [3]

1. Get somewhere safe. Move away from the immediate incident and protect your remaining documents, phone and money.
2. Contact the embassy. Use the official Nairobi phone number or the NetherlandsWorldwide contact route. Ask for an appointment and the current application instructions. [1]
3. Collect proof of identity. The EU process asks applicants to provide available identification, such as an identity card or driving licence. Bring any available copy of the passport details page as well. [3]
4. Prepare for identity and nationality checks. The issuing Member State verifies the applicant's identity and nationality with the applicant's country of nationality. [3]
5. Attend the appointment. The process includes an application form and a photograph. The embassy will tell you the current form, supporting documents and payment instructions for your case. [3]
6. Rework the itinerary. The EU Emergency Travel Document is for a single journey to the holder's EU Member State of nationality or residence, or exceptionally another destination allowed under the rules. It is not a normal replacement passport for continuing an open-ended safari. [3]
7. Allow time. In normal cases, the EU says the procedure should not take longer than seven working days. Do not build a same-day international connection around that maximum. [3]

A lost passport can disrupt a park transfer even when the document process goes smoothly. Tell your safari operator as soon as you know that your travel dates may change. Ask the operator to preserve the booking information while you deal with the embassy, but take the document decision from the embassy itself.

Arrest, medical emergencies and evacuation

If police arrest or detain you, or if you become seriously ill, contact the Netherlands embassy through its official channels and follow local instructions. The embassy's published contact information is the starting point for Dutch consular questions in Kenya. [1][2]

Consular staff cannot make a safari camp, airline or insurer provide a service on demand. For medical treatment, contact local medical professionals and your travel insurer. For evacuation, use the assistance number and procedure in your insurance policy, then keep the embassy informed if you need consular help with documents or communication.

Before leaving Nairobi, save the embassy phone number in your phone and on paper. Remote camps may have limited signal, and a dead phone is a poor time to search for an official number. Give your operator your insurer's emergency details, but do not assume that the operator has authority to approve medical evacuation or replace a passport.

For a serious incident, record your location as precisely as possible. Include the camp or lodge name, nearest airstrip, booking reference and a reachable phone number. That information helps the embassy, operator and insurer understand where you are without turning a stressful call into a long explanation.

What is the current travel advice level for Kenya?

Check the current Kenya travel advice on NederlandWereldwijd immediately before departure. The material available for this article confirms the official Dutch contact routes, but it does not provide a current colour-coded advice level, so travellers should not rely on a copied rating in a safari article.

Read the advice again when your route changes. A plan covering Nairobi, a private conservancy and the coast may raise different practical questions from a short city stay. Ask your operator how transfers work, whether a route crosses areas covered by specific warnings and what its emergency communications plan is. The operator handles trip logistics. The Dutch government advice remains the reference for Dutch travellers.

Planning your Kenya safari

Save the embassy details, register your trip, check the current Dutch travel advice and confirm your passport situation before paying for a fixed itinerary. Then compare the trips below from verified operators and request quotes from the operators below, asking how they handle delays, remote medical incidents and changes caused by lost travel documents.

Frequently Asked Questions

Where is the Netherlands embassy in Kenya?

The Netherlands embassy in Kenya is at Block B, Keystone Park, 95 Riverside Drive, Nairobi. Consular visits are by appointment only. [1]

What is the Netherlands embassy emergency number in Kenya?

The official contact pages list +254 20 428 8000 for the embassy in Nairobi and +31 247 247 247 for callers in the Netherlands. Use the official NetherlandsWorldwide contact route to confirm the correct urgent-consular procedure for your situation. [1][2]

How do I contact the Dutch embassy in Kenya?

Call +254 20 428 8000 in Nairobi, call +31 247 247 247 from the Netherlands, or send a private WhatsApp message to +31 857 737 400. Do not send a passport copy or citizen service number through WhatsApp. [1]

What should I do if I lose my Dutch passport in Kenya?

Contact the Netherlands embassy promptly, gather any available proof of identity and attend the required appointment. EU rules provide for an EU Emergency Travel Document after identity and nationality checks, and the normal procedure should not take longer than seven working days. [3]

Do Dutch citizens need a visa for Kenya?

Confirm the current Kenyan entry and visa requirements on the official Kenyan immigration or entry portal before travelling. The embassy contact material used here does not establish a current visa rule for Dutch citizens.

Should You Book Your Kenya Safari Online or Enquire First?

Enquire first if you have document, health, route or date questions that could affect the trip. Once those points are clear, compare verified operators and request a written itinerary before making payment.

Should I book safaris in advance or once I reach Kenya?

Book in advance if your itinerary depends on fixed park dates, domestic flights, a specific camp or a tight international connection. Ask the operator about its change terms before paying, especially if a passport or consular issue could delay you.

Can kids go on a safari in Kenya?

Children can be included in some Kenya safari itineraries, but age rules depend on the camp, activity and operator. Ask the operator for the exact minimum ages and supervision rules before booking.

Do people tip in Kenya?

Confirm current tipping guidance with your safari operator and accommodation before travelling. Tipping practices can differ between guides, drivers, camps and other services, so do not build a fixed amount into your budget without asking.

How much is $100 in Kenya currency?

The Kenyan shilling value of 100 US dollars depends on the live exchange rate and any provider fees. Check a current currency converter or your card provider shortly before exchanging money.

How much Kenya shillings in Uganda?

The conversion between Kenyan shillings and Ugandan shillings changes with the live exchange rate. Check a current currency converter before crossing borders or exchanging cash.

Is Kenya currency bigger than naira?

A direct comparison depends on the current KES to NGN exchange rate. Check a live currency converter because exchange rates change.

Is Kenya currency higher than Ghana?

A direct comparison depends on whether you mean the Ghanaian cedi and on the current exchange rate. Check a live KES to GHS conversion before budgeting.

How to contact Canadian embassy in Kenya?

Use the Government of Canada's official embassy and consular contact page for the current Nairobi contact details. The Netherlands embassy information in this article is for Dutch citizens, not Canadian consular cases.

Is Canadian embassy in Kenya open?

Confirm the Canadian mission's current opening hours and appointment rules on the Government of Canada's official website. Opening arrangements can change, and the Netherlands embassy cannot confirm Canadian services.

How much is Canada work visa in Kenya?

Confirm the current Canadian work permit fee on the official Government of Canada immigration portal. The amount and any extra service costs depend on the application and service used.

How much is Canada visa in Kenya shillings?

Confirm the current Canadian visa fee on the official Government of Canada immigration portal, then convert it using a current exchange rate. Do not rely on an old Kenya shilling figure.

How much is Canadian visit visa in Kenya?

Confirm the current Canadian visitor visa fee on the official Government of Canada immigration portal. The payable amount in Kenya shillings depends on the current exchange rate and any approved payment arrangements.

Is there a Canadian embassy in Kenya?

Confirm the current Canadian diplomatic mission details on the Government of Canada's official website. This article covers the Netherlands embassy in Nairobi and does not establish Canadian mission details.

How much is Canadian embassy fee in Kenya?

An embassy contact or appointment is not the same as an immigration application fee. Confirm any Canadian consular or visa fee on the relevant Government of Canada official page before paying.

How much is Canadian visa fee in Kenya?

Confirm the current Canadian visa fee on the official Government of Canada immigration portal. Use the live exchange rate for the Kenya shilling equivalent at the time of payment.

How long does it take to get a Canadian visa in Kenya?

Check the current processing-time tool on the official Government of Canada immigration website for the relevant application type. The Netherlands embassy in Nairobi cannot provide a Canadian processing estimate.

Is Kenya safe from ebola?

Check current health and travel advice from the Dutch government and a recognised public-health authority before departure. Health risks and official advice can change, so confirm the position for your dates and route.